Glossary of Airline Terminology

Ground Servicing

Activity that begins when the aircraft is stopped and available to be safely approached by ground personnel for the purpose of securing the aircraft and performing the duties applicable to the arrival of the aircraft, aircraft maintenance, etc. It ends with completion of the duties applicable to the departure of the aircraft or when the aircraft is no longer safe to approach for the purpose of ground servicing, e.g., prior to crew initiating the taxi-out phase.

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